Cairn by Aionic — The connected guest experience for zoos and aquariums

01 — Overview

Cairn brings your website, mobile experience, maps, content and AI together into one connected visitor journey. It works with the ticketing and membership platforms you already rely on, so you can modernize the experience without replacing your systems.

Built for

Zoos, aquariums & wildlife attractions

Delivered as

One subscription, configured to your venue

Works with

Your existing ticketing, membership & CMS

Aionic Digital

the problem

Today’s visitor journey is continuous. The digital experience often isn’t.

Visitors don’t experience your organization in channels. They move from planning and buying at home, to arriving, exploring and deciding what’s next, while the tools supporting them stay scattered across platforms.

before the visit

during the visit

after the visit

research & plan

What should we do?

SearchSocialWebsiteAI search

purchase

What’s right for us?

WebsiteTicketingMembership

arrive

Where do we start?

EmailMobileSignage

explore

What’s happening now?

WebsiteMobileGuest services

navigate

Where should we go next?

MapMobileStaff

re-engage

What’s next for us?

EmailEventsDonations

Sixteen touchpoints. Six systems. One confused family.

a connected experience

Built around what the visitor needs at each moment.

Hover each moment to see how Cairn responds.

At home

Cairn plansA three-hour loop built for little legs, around today’s keeper talks and the weather.

We have two kids and three hours. What shouldn’t we miss?

Arriving

Cairn answersTickets are in your wallet, and the nearest entrance has no line right now.

Can you pull up our tickets?

Exploring

Cairn guidesThe goat-brushing session starts in ten minutes, a two-minute walk past the flamingos.

What’s nearby that the kids would like, and how do we get there?

Engaging

Cairn actsToday’s tickets can be applied toward a family membership, in one tap.

Would a membership make sense for us?

the solution

One platform.
Every touchpoint.

Your website, mobile experience and AI concierge share one content foundation and one path to purchase, and integrate with the venue map you already use. Update an animal’s story once and it’s current everywhere: on the web, in the app and in every answer the concierge gives.

01Modern website

02Mobile experience

03Map integration

04AI concierge

Cairn on desktop and mobile: a zoo website with AI concierge, venue map and mobile tickets

what’s included

Everything needed for a connected digital experience.

Most venues already have systems for content, tickets, memberships, maps and guest data. Visitors just experience them as separate interactions. Cairn connects them into one intuitive way to plan, purchase, navigate, ask and engage.

Deploy the full experience, or start with the capabilities that matter most to you.

Headless content management

Manage content once and deliver it across web, mobile, search and AI-powered experiences.

Web & mobile experience

Branded experiences on a shared foundation, designed for planning at home and for getting around on site.

AI search

Help visitors find attractions, events and answers without digging through traditional site structures.

Map integration

Connects to your venue’s map platform, so points of interest, events and accessibility information stay in sync with the website, the app and the concierge.

AI concierge

An agent that answers questions, builds itineraries, surfaces real-time information and guides visitors through the day.

Connected commerce

Connects to your existing ticketing and membership platforms, so visitors move straight from a recommendation to a transaction.

the AI layer

An agent that delights visitors.

Cairn’s concierge connects trusted venue content with real-time context and the systems behind the experience. It doesn’t just answer questions. It helps visitors plan, discover, navigate and buy, all in a natural conversation.

9:41●●● ▮

Zoo AssistantPowered by Cairn

Beta

Ask anything…↑

Sample conversation · demo venue

built for zoos

Built around the realities of a day at the zoo.

Zoos are places of discovery, education, entertainment and conservation, and no two visits are the same. Guests arrive with different interests, needs and schedules, while weather, animal activity and events change the day by the hour. Cairn is designed around that complexity.

The visit changes in real time.

Feedings move, exhibits close, rain rolls in. Answers update with them.

Every group experiences a different day.

Toddlers, teens, members, first-timers: each gets a visit that fits.

The experience blends physical & digital.

The map, the signage and the phone in their hand tell one story.

The relationship extends beyond admission.

Memberships, events and conservation giving, long after the gates close.

the value

The experience should be transformative. Getting there shouldn’t be.

Cairn offers a faster, more accessible path to modernization. It lowers the upfront investment and complexity of delivering the digital experience visitors expect, and opens new opportunities for engagement and revenue.

01 / FASTER

Modernization on a proven foundation, configured rather than rebuilt.

02 / LOWER

Upfront investment, with one subscription instead of a custom build.

03 / RICHER

Experiences that drive memberships, upgrades and repeat visits.

cairn: the platform

One subscription. Built around what you need.

Deploy Cairn as a complete connected experience, or begin with the capabilities that create the most value for your organization.

Let’s build the zoo visit of what’s next.

We’re partnering with a small group of zoos and aquariums to launch Cairn. See it configured with your venue’s brand, your map and your content.

Book a Cairn demo →

info@aionicdigital.com

Shape the roadmap

Founding venues help decide what Cairn builds next.

See it as yours

A working demo themed to your venue before you commit.

Founding terms

Preferred pricing for our first partners.

Introducing
Cairn^TM